Refund policy

Once an order is confirmed, VSIGNS will not accept return or refund requests.
However, in any of the below situations.

In case of a Damaged product

VSIGNS (Sri kaprpagam a2 ghee) needs to be notified of the damaged product within 5 days from the delivery date via email to [email protected]

In the email, order number, image of invoice, Complete outer box image, 2 clear images of damaged product to be sent.

The email will be responded to within 24-48 hrs and full assistance will be provided thereafter.

In case of a Missing product

VSIGNS needs to be notified of missing products within 5 days from the delivery date via email [email protected]

In the email, order number, image of invoice, Complete outer box image, 2 clear images of damaged product to be sent.

We will be unable to accept a refund request. But, we will be happy to promptly re-send the missing product.

The email will be responded to within 24-48 hrs and full assistance will be provided thereafter.